Refund and Returns Policy

Delivery Policy

Thank you for shopping with Pabellón Deco. This Delivery Policy explains the terms and conditions regarding the dispatch and delivery of products or services purchased through our official platform. By confirming your order, you acknowledge and agree to the following:

1. Order Handling Time

As we are fully custom-built, confirmed orders are typically prepared within five (5) working days from the date of payment. Processing times may still vary depending on the nature and availability of the product or service.

2. Modes of Delivery

Depending on the product type and destination, we provide different delivery options, such as standard shipping, express delivery, or other available services.

3. Customer Address Responsibility

It is the customer’s duty to provide accurate and complete shipping details at the time of order.

Pabellón Deco will not be held responsible for deliveries made to incorrect addresses provided by the customer.

4. Delivery Limitations

Certain items may be subject to delivery restrictions due to regional laws, regulations, or logistical limitations. Customers are advised to review such conditions before placing an order.

5. Proof of Delivery

Once an order has been delivered, a confirmation will be sent to the customer via email. Tracking details may also be provided where applicable.

For digital goods or services, delivery will be completed through email or via the customer’s account on our platform.

6. Possible Delays

While Pabellón Deco endeavors to ensure timely delivery, unforeseen factors such as adverse weather, customs clearance, or third-party delays may occasionally affect timelines. Your patience and understanding in such cases are greatly appreciated.

7. Refunds and Returns

If an order is returned due to reasons such as an incomplete or incorrect address provided by the customer, any additional shipping costs incurred will be the responsibility of the customer. Please note that Pabellón Deco does not offer refunds or accept product returns once an order has been confirmed and dispatched.

9. Contact Details

For any queries or assistance regarding delivery, you may contact our customer service team through:

Email: pabellondecoofficial@gmail.com

Phone: +880 1757-233961